1. What types of vehicles does DLS Limousine Sdn Bhd offer?
DLS Limousine Sdn Bhd provides a range of premium vehicles including luxury MPVs, sedans, vans and buses to cater to individual, corporate, and group transportation needs.
2. Is your company legally registered to operate limousine services?
Yes. DLS Limousine Sdn Bhd is a legally incorporated company in Malaysia and is authorised to provide limousine services in accordance with applicable Malaysian laws and regulations.
3. Are your vehicles properly licensed and permitted under APAD?
Yes. All vehicles operated by DLS Limousine Sdn Bhd are company-owned or company-operated, legally registered, and licensed under the relevant Malaysian authorities Land Public Transport Agency (APAD). Our vehicles operate under valid company permits and not under personal vehicle.
4. What payment methods are accepted?
We accept bank transfers, major credit cards (including AMEX), and selected online payment methods. A secure payment link can be provided upon confirmation of booking or through website.
5. How Can I Find My Driver?
For airport pickups, our airport representative will be waiting at the arrival hall holding a name paging sign. For hotel, office, or residence pickups, the driver will wait at the agreed pickup location. Driver contact details will be provided in advance through email or WhatsApp for easy coordination.
6. What is the difference between a company permit and a personal (illegal) permit?
Company Permit (Legal):
Vehicles are licensed by APAD under a registered company. They are commercially insured and operated by licensed chauffeurs.
Personal Vehicle:
Privately registered vehicles are not allowed to provide paid transportation services. These vehicles are not licensed by APAD for commercial use and may not have proper insurance coverage.
7. How do I make a booking?
Bookings can be made through our website or by email enquiry to reservation@dlslimo.my. If you require further clarification or immediate assistance, you may also contact us via WhatsApp at +6012-545 3863.